Dispatch software for towing providers

Run dispatch, update drivers, and close out the job in one place.

Take the call, assign a provider or driver, and track the job through pickup, transport, drop-off, and billing. The job record gives your office and field team the details they need.

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Web,
iOS, and Android
$99/month
Pro Operator
Real Tow Control Dispatch product screens: the desktop analytics dashboard and the mobile active-jobs view
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Dispatch, field work, and records

Give each tow a usable job record.

Enter the call once, assign the work, and update the job as it moves. Your team can refer to its vehicle and customer details, notes, status updates, and closeout information during the work and afterward.

01 — Impound
Turn the tow into an impound record.

Record the vehicle details, storage activity, and release information in your impound records.

Dispatch and lot staff can review the vehicle's storage and release details.
02 — Assignment
Pick the provider or driver for the run.

Assign the job yourself, or use optional automatic driver assignment if it suits your desk.

You decide how each run gets covered.
03 — Job Records
Review the work from the job record.

Check status changes, notes, photos, signatures, mileage, customer details, and completed work in the job record.

The office and field team can refer to the same service details.
04 — Business Accounts
Take account work through invoicing.

Keep business-account rates, completed jobs, invoices, payment status, and statements with the customer account.

When billing starts, the completed work is there to review.
Dispatch from the desk

See the work and update it
from wherever you are.

Use the dispatch board to manage jobs from the office. Check available location data, share a customer tracking link, and open job records from the office, the cab, or the front counter.

app.towcontroldispatch.com/dashboard
Tow Control Dispatch web dashboard showing the active jobs board, available location data, and revenue KPIs

Use the web app in the office and the mobile app in the field on iOS or Android.

Tow Control Dispatch active jobs screen
Jobs
Tow Control Dispatch fleet screen
Fleet
Tow Control Dispatch job history screen
Job history
How dispatch works

Take the call, make the assignment, and close out the job.

Put the request details in the job, choose who will handle it, and update the record as the driver works. Dispatch, drivers, and office staff can refer to the job details they need at each handoff.

01
Request

Enter the details while you take the call.

Add the vehicle, pickup and drop-off locations, service, customer, and notes to the job. Dispatch can make the assignment with the request details in view.

02
Coverage

Choose the provider or driver.

Review availability, active work, and service details before assigning the run. The provider or driver receives the job context needed to take it.

03
En route and on scene

Update the job from the truck.

Drivers can open the assignment on their phone, update its status, and capture details for the office. If the customer needs an update, dispatch can share a tracking link.

04
Closeout

Finish the job record before you move on.

Add photos, signatures, mileage, timestamps, and billing details to the completed job. Driver pay information is also part of the job record for review.

A clear handoff from call to closeout.

Intake
01
Enter the request details.
Record the customer, vehicle, address, service, and notes in the job so dispatch and the field team can refer to the same details.
Assignment
02
Select who takes the run.
Choose a provider or driver yourself, or use optional automatic driver assignment where it fits your operation.
Coordination
03
Update the job as work moves.
Office teams, providers, fleet managers, and drivers can share job status and the details needed for the next step. When a customer needs an update, dispatch can share a tracking link.
Records
04
Close out the completed job.
Review the job details and its photos, signatures, mileage, timestamps, billing information, and driver pay record.

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Try Tow Control Dispatch with your operation. The Pro Operator plan is $99/month after the free trial. No card is needed to start.

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