Company account owners can submit an authenticated deletion request here. Admin reviews requests within five calendar days and verifies billing closure before permanently deleting account data. Sign in with the owner's email and password. Driver logins cannot request deletion of a company account.
Loading the secure deletion form. If it does not load, contact support below.
Signing in here does not delete anything. You will review and confirm deletion separately. This works even if your company subscription has ended.
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Submitting a request does not immediately cancel billing or remove data. Admin verifies your identity and completes deletion within five calendar days. Completion permanently removes provider-owned records, revokes owner and driver access, cancels subscriptions, and removes the linked Stripe billing customer and stored cards. Refunds are not issued automatically.
Your account has not been deleted yet. Admin will review your request within five calendar days, verify identity, close billing, and complete deletion. You will receive an email confirmation when deletion is complete. Requesting deletion does not immediately cancel billing. No refund is issued automatically.
In the web or mobile app, open Manage → Account settings → Account closure. Owners can also request deletion directly on this page. You do not need to email support to submit a request.
If you only want to stop future renewals without deleting your records, use Cancel membership in Account instead. That cancels at the end of the paid period and follows the separate 180-day canceled-account retention policy.
A limited deletion audit survives without the deleted account content. Payment processors and other service providers may retain payment, tax, fraud, security, delivery, or compliance records under their own obligations. Backup copies may remain until overwritten in the ordinary backup cycle. Only the master-administration account is protected from deletion.
If you cannot sign in or need assistance, contact support@towcontroldispatch.com. Email support is optional. If billing closure cannot be verified, Admin keeps account data intact and resolves the billing issue before completing deletion.